Refund Policy
The short version: cancel anytime, and if you ask within 14 days of a charge, we'll refund it.
14-day refunds
If you're not happy with a paid plan, email support@weboss.io within 14 days of the charge and we'll refund that charge in full. This applies to your first payment and to every renewal.
Cancelling
- You can cancel anytime from My Subscription in your dashboard, or by emailing us. There's no contract and no cancellation fee.
- Your plan stays active until the end of the period you've paid for, and then it won't renew.
- Cancelling stops future charges. To get money back for a charge, ask for a refund within 14 days of it.
How to ask for a refund
- Email support@weboss.io from your account email, with the date of the charge.
- We reply within 3 business days.
- Refunds go back to the card or payment method you paid with, through our online reseller and merchant of record, who processes our payments. Most banks show it within 5–10 business days.
- When a charge is refunded, the paid plan it paid for ends, and your site may be unpublished. Your work stays in your account.
Your legal rights
Nothing in this policy limits the rights you have under the consumer law where you live. Where the law gives you more, that applies.